Simple, Transparent Pricing for Shopify Stores
Start free with up to 100 orders/month. Upgrade as your store grows. Every plan includes the AI-powered analytics dashboard — no credit card required.
Free
Up to 100 orders/mo
- Up to 100 orders
- Survey on Thank You page and Email
- Marketing Attribution, Demographic, NPS
- AI-powered analytics Dashboard
Starter
Up to 1,000 orders/mo
+$2.50 per extra 100 orders
7-day free trial
- Up to 1,000 orders
- Survey on Thank You page, Order page
- Marketing Attribution, Demographic, NPS
- NPS, CSAT Survey on Email, WhatsApp, SMS
- AI-powered analytics Dashboard
Growth
Up to 5,000 orders/mo
+$15 per extra 1,000 orders
14-day free trial
- Up to 5,000 orders
- Survey on Thank You page, Order page
- Marketing Attribution, Demographic, NPS
- NPS, CSAT Survey on Email, WhatsApp, SMS
- Ability to target new vs repeat customer
- AI-powered analytics Dashboard
- Integrations: Slack, Email alerts, Sheet
- Support via email and Zoom
Advanced
Up to 15,000 orders/mo
+$10 per extra 1,000 orders
14-day free trial
- Up to 15,000 orders
- Everything in the Growth Plan, Plus
- Unlimited Surveys on all channels
- Agentic Workflows
- Custom Dashboard and Reports
- Advanced Integrations
- Assisted Onboarding and Priority Support
Enterprise
Custom pricing
Custom order volumes · Role-based access · Premium integrations (Salesforce, Gladly) · Dedicated success manager · Flexible contract terms · 30-day money-back guarantee
Up to 25% off annual plans
Looking for the full Affiniv platform (email, SMS, WhatsApp surveys — not just Shopify)? View platform pricing →
Start collecting post-purchase feedback today
Free plan available · No credit card required · Install in one click