Post-Purchase NPS Surveys for Your Shopify Store
Automatically collect NPS and CSAT feedback from your Shopify customers after purchase. Get AI-powered insights, close the loop with automated follow-ups — and turn buyers into loyal advocates.
5.0 rating on the Shopify App Store · No credit card required
Built for Shopify. Ready in Minutes.
Install in One Click
Add Affiniv to your Shopify store in one click — no developer needed. Survey triggers are pre-configured for Shopify customer events.
Post-Purchase NPS Surveys
Automatically send NPS surveys after purchase, delivery, or any Shopify customer action. Reach customers via email or SMS.
AI-Powered Insights
Get AI-generated summaries, sentiment analysis, and trend alerts from your Shopify customer feedback — no manual analysis needed.
Close the Loop Automatically
Auto-request reviews from promoters on Google, Yelp, and G2. Route unhappy customers to your support team. All on autopilot.
See It Inside Your Shopify Admin
Build and distribute your NPS survey without leaving Shopify.
Customize questions, branching logic, and brand theme
Distribute via Email, SMS, WhatsApp, or the Thank You/Orders page
Simple, Transparent Pricing
See the full plan breakdown for the Shopify NPS App — including the free tier and what's included in each plan.
Ready to collect feedback from your Shopify customers?
Install in one click · No developer needed · Free plan available