Easiest way to collect and analyze Customer and Employee Feedback
Collect and analyze customer and employee feedback in minutes and hours. Not days. Whether it is NPS, CSAT, eNPS or anything custom. Simple to setup, Easy to use. No technical knowledge needed.
Free Upto 100 Users. No Credit Card Required
All-in-one customer delight solution
Understand your customer experience in minutes. Easy and quick!
Top customer success teams rely on Affiniv to delight their customers
Surveys sent per min
3 Steps to Actionable Customer Insights
1. Create Any Kind of Survey
With our powerful survey creator, you can create pre-built surveys like NPS, eNPS, CSAT or create own custom survey
Choose from NPS, CSAT, eNPS, Star or custom
Create survey in minutes
Customize theme for best brand impression
Personalize the questions
2. Send survey over multiple channels.
Send your survey over multiple channels - Email, Website embed, WhatsApp, Text etc.
Send over Email
Embed in the website
Send over Text, WhatsApp
Integrations and API
Fully automate survey – from sending to response analytics
Response Dashboard for deep analysis
Powerful real-time dashboard to view, analyze and act on survey responses
Auto-calculation of NPS, CSAT Scores
Scores are auto-calculated for standard surveys like NPS, CSAT, eNPS etc.
Channel performance metrics
View the performance of each channel - stats such as scheduled, sent, opens, bounces, responses, etc. for each channel
Segmentation and Analytics
Segment results based on user properties - age, city, purchase amount, and many more.
Fuel Growth and Prevent Churn
Trusted by leaders who care about customer experience
SwapnilHead of Customer Success, Indifi
ChinmayVP, Sales and Operations, TalentRecruit Software
Leo PaulVP Engineering Capricoast and HomeLane
RickCustomer Experience Consultant, MailerPlex Software
Get started for Free
Free upto 100 customers. 14-day fully-featured trial