Easiest way to collect and analyze Customer and Employee Feedback
Collect and analyze customer and employee feedback in minutes and hours. Not days. Whether it is NPS, CSAT, eNPS or anything custom. Simple to setup, Easy to use. No technical knowledge needed.
Free Upto 100 Users. No Credit Card Required



All-in-one customer delight solution
Understand your customer experience in minutes. Easy and quick!
1. Create Survey
2. Send over multiple channels
3. Analyze feedback
Top customer success teams rely on Affiniv to delight their customers
Happy Businesses
Surveys sent per min
Our NPS
3 Steps to Actionable Customer Insights

Survey Creator
1. Create Any Kind of Survey
With our powerful survey creator, you can create pre-built surveys like NPS, eNPS, CSAT or create own custom survey

Choose from NPS, CSAT, eNPS, Star or custom

Create survey in minutes

Customize theme for best brand impression
Personalize the questions
send survey
2. Send survey over multiple channels.
Send your survey over multiple channels - Email, Website embed, WhatsApp, Text etc.
Send over Email
Embed in the website
Send over Text, WhatsApp

Integrations and API
Fully automate survey – from sending to response analytics




3. ANALYZE
Response Dashboard for deep analysis
Powerful real-time dashboard to view, analyze and act on survey responses

Auto-calculation of NPS, CSAT Scores
Scores are auto-calculated for standard surveys like NPS, CSAT, eNPS etc.
Channel performance metrics
View the performance of each channel - stats such as scheduled, sent, opens, bounces, responses, etc. for each channel
Segmentation and Analytics
Segment results based on user properties - age, city, purchase amount, and many more.

ACT
Fuel Growth and Prevent Churn
Auto-Request social reviews
Unhappy customers to Fans
Voice-of-customer for whole org
Trusted by leaders who care about customer experience

Swapnil
Head of Customer Success, Indifi
Chinmay
VP, Sales and Operations, TalentRecruit Software
Leo Paul
VP Engineering Capricoast and HomeLane
Rick
Customer Experience Consultant, MailerPlex SoftwareGet started for Free
Free upto 100 customers. 14-day fully-featured trial