With Affiniv, it was a breeze for us to get our key metrics like NPS, CSAT. No coding, nothing complex. And yes, the support and constant feature updates are amazing! Thanks Team Affiniv.
Our Products
Create, and distribute branded surveys in minutes and understand your customer experience through AI-powered analytics dashboard.
Measure customer loyalty with the standard NPS questions and track your promoters, passives, and detractors. Add follow-up questions with logic-based jumps for deeper insights.
Quickly gauge how satisfied your customers are with a product, service, or interaction. Choose from a numeric scale or a visual scale like stars or emojis.
Predict customer loyalty by measuring ease of usage. Choose between 5-point or 7-point scales. Pair it with a follow-up and identify where customer effort can be reduced.
Top customer success teams rely on Affiniv to delight their customers
Happy Businesses
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Spare just 30 minutes,
at your convenience, to see it in action!
Trusted by leaders who care about customer experience
We integrated Affiniv to collect NPS from our customer base. Nicely integrates with our tech stack. Superb support. Zero hassle unlike some big names. The AI summary and custom reports are lifesavers.
Chinmay
VP, Sales and Operations, TalentRecruit Software
For our customer feedback, we tried to work with many tools, like Google form, Typeform and sending the survey with ActivCampaign. With Affiniv it's one tool and all feedback in one place.
Leo Paul
VP Engineering Capricoast and HomeLane
Good tool to keep track of your user feedback. A number of our feature ideas actually came from customer feedback. Bonus is the ability to increase reviews on G2 and AI trend alerts.