AI-Enabled Plans for Shopify Stores of All Sizes

Premium features in all plans – No hidden charges

FREE – Get Started with this plan for up to 100 Orders/Month. No Credit Card Required.

Starter

/month

Up to 1,000 Orders/Month. Each Additional 100 Orders @ $2.5 per Month.

$249 per year for up to 1K orders per month
Email embedded-survey with reminders
WhatsApp and SMS surveys
Thank You page and Orders page survyes
Automated survey triggers
Analytics dashboard
Response tags and Notes
Integrations - Slack, Email alerts, etc.
Unlimited surveys
Unlimited questions with logic jumps
Customizable survey theme (Brand logo, colors, etc)
Email personalization
Unlimited internal users
Support via email
7-days Free trial

No credit card required

Growth

/month

Up to 5,000 Orders/Month. Each Additional 1000 Orders @ $15 per Month.

$999 per year for up to 5K orders per month
AI-powered analytics dashboard
Support via email and Zoom
14-days Free trial
Everything in Starter Plan:
Email embedded-survey with reminders
WhatsApp and SMS surveys
Thank You page and Orders page survyes
Automated survey triggers
Response tags and Notes
Integrations - Slack, Email alerts, etc.
Unlimited surveys
Unlimited questions with logic jumps
Customizable survey theme (Brand logo, colors, etc)
Email personalization
Unlimited internal users

No credit card required

Advanced

199

/month

Up to 15,000 Orders/Month. Each Additional 1,000 Orders @ $10 per Month.

$1499 per year for up to 15K orders per month
AI-powered analytics dashboard
Advanced integrations - CRM, Slack, Email alerts etc.
Assisted Onboarding
Team Training
Success Champion support
14-days Free Trial
Everything in Starter Plan:
Email embedded-survey with reminders
WhatsApp and SMS surveys
Thank You page and Orders page survyes
Automated survey triggers
Response tags and Notes
Integrations - Slack, Email alerts, etc.
Unlimited surveys
Unlimited questions with logic jumps
Customizable survey theme (Brand logo, colors, etc)
Email personalization
Unlimited internal users

No credit card required

Enterprise

Custom Price

For Higher Orders and Tailored Features. Flexible Payment Terms.

Custom no. of orders
Monthly/ Quarterly/ Yearly orders limits available
Custom dashboard/reports for specific analytics needs
Role-based access
Premium integrations - Salesforce, Gladly, and more
Flexible contract terms. Start monthly, upgrade anytime
Stress-free payment terms
Dedicated Success Manager
Quarterly account review
Full hands-on support for migration from other platforms
30-days money back guarantee
Everything in Advanced Plan

Choose a slot that works for you

Additional taxes may apply, based on the laws governing the billed entity.

Join Brands from Around the World

NPS, CSAT Coaching and Assisted Onboarding

We don’t just make software. Our mission is to make your Customer Experience Program successful. If you have questions about getting started with your Customer Experience program, you can go through our FAQs or book a Free Consultation with us.

Frequently Asked Questions

How does Affiniv pricing work?

Pricing is determined by 3 factors – Number of orders, Billing frequency, and Integrations. We offer the most premium features, unlimited surveys, unlimited questions, and unlimited uses for all plans.

Will I get a discount if I pay annually?

Yes, we offer a 16% discount for annual prepaid payments for Starter, Growth, and Advanced Plans. For the Enterprise plan, we offer up to a 25% discount for annual payments. We also offer a quarterly payment option. Please contact us for more details.

What happens if a respondent does not finish the survey?

We capture partial responses, even if the survey is not submitted, so that you don’t lose any valuable data.

How are responses counted?

A response is counted each time a survey is initiated by a respondent. This may mean completing the survey or partially filling it out. For example, if a respondent answers only 1 out of the 20 questions in a survey, it is still counted as a response.

What if I exceed my monthly response limit?

If you exceed the response limit, you can either upgrade to a higher plan or pay additional response charges in the next cycle. The additional charges for each plan are mentioned in the pricing table above.

Can you help me migrate data from other platforms?

Yes, we offer a full hands-on data migration support for Enterprise Plans. For other plans, there may be a one-time charge involved, informed beforehand.

Are there any setup charges?

There are no setup charges for Free, Starter, Growth, and Advanced plans. A small one-time setup charge may apply to the Enterprise Plan, depending on the customizations needed. This will be transparently communicated to you before the setup begins. Instead of charging you a recurring high fee, we cover the one-time effort cost through this. This allows us to offer you the lowest recurring charges.

Are there any hidden charges?

None. Our pricing is transparent, with premium features available in all plans. You will never be charged extra at any stage.

How many users or team members can I add?

We do not charge per user. Unlimited users or team members can be added in all plans.

Can I change my plan anytime?

Absolutely. You can upgrade, downgrade, or cancel your plan at any time. Plan changes usually take effect at the end of your current billing cycle or current month, whichever is earlier.

Can I get a Demo before subscribing to a paid plan?

Absolutely! We would love to talk to you and give you a personalized demo. Click here to book a slot that works best for you.

Still have questions?

Reach out to us, we would love to answer.